Adobe CEO Is Bullish On Experience Cloud, But Investors Question Loss Of Key Exec

Adobe is making a bet big on Experience Cloud, which homes all of its advertising, analytics, and marketing solutions as the main boom area for its commercial enterprise. “All the conferences that [we] have, whether or not it is with CEOs, CMOs or CIOs, they may be reflecting the urgency of virtual engagement and an appetite to work with Adobe,” CEO Shantanu Narayen said Thursday for the duration of the organization’s Q4 and 2018 profits name.

Experience Cloud

Adobe’s revenue from Experience Cloud grew 34% 12 months over year to $743 million in Q4, with subscription revenue hitting a file of $612 million. New consumer wins blanketed NBCUniversal, Bass Pro Shops, WebMD, and HSBC. Overall Q4 sales at Adobe clocked in at $2.6 billion.

The Experience Cloud commercial enterprise is working at the north of a $3 billion run fee and is “very certainly a large and growing possibility for Adobe,” Narayen stated. His private involvement with the unit highlights Adobe’s possibility in imparting virtual advertising and customer experience solutions for enterprise customers.

But buyers on the call have been skeptical about the January exit of Brad Rencher, who changed into EVP and GM of digital enjoy and had set the imaginative and prescient and method for Adobe’s virtual advertising projects, given that he joined in 2009. Adobe, however, is in no rush to replace Rencher with just all of us.

“I think the scale and the momentum of that commercial enterprise … let in us the luxury of attracting global-class executives and growing hidden talent,” Narayen stated. “The direct involvement that I even have and the alignment of the entire organization is frankly allowing us to operate at a faster pace.”

Investors had been additionally curious approximately Experience Cloud’s integrations with e-commerce advertising platform Magento, which Adobe sold for $1.Sixty-eight billion in July 2018, and B2B platform Marketo paid a whopping $4.75 billion in September 2018. In the Marketo deal – the most important in Adobe’s history – it paid nearly triple Marketo’s free to enter the B2B space.

Adobe integrates Magento and Marketo in which appropriate and go-selling Magento to Experience Cloud clients, who need a single factor of getting entry to for all of their organization communications requires as they embark on digital transformation. Adobe did now not break out sales mainly for Magento or Marketo.

“So a lot of these clients are already customers of other Adobe solutions,” Narayen said. “Having this honestly unified unmarried message, single income kickoff … is showing success. Having that one unified [team] jogging the enterprise is accelerating the mixing and presenting a unified view to the patron.”

But Narayen’s private involvement and bullishness on Experience Cloud does not negate the other offerings Adobe affords for creative and digital file answers, which can be nevertheless a middle consciousness for the corporation. “We see so much opportunity across every one of the three corporations, and we’re investing in all 3,” he said.

Jay Hunter
Beer trailblazer. Internet lover. Gamer. Passionate zombie advocate. Troublemaker. Spent 2002-2008 selling wool in the aftermarket. My current pet project is getting my feet wet with cigarettes in the aftermarket. What gets me going now is implementing catfish in Naples, FL. Spent childhood testing the market for weed whackers in Africa. Spent several months getting to know g.i. joes in New York, NY. Spent a year developing strategies for sheep on the black market.